installing the FastSync 3780 software, you MUST install your Hayes
Optima Business Modem.
The first step in installing your
external Hayes Optima modem under Windows 95, 98, NT, XP will be
to connect your modem to your PC. Your external modem will connect
to your PC via an RS-232 serial cable. One end of the cable will
connect to the back of your modem, while the other end will connect to
either a 9 pin or 25 pin male serial port on the back of your PC.
After securing your modem to the serial
port, it is time to configure your modem.
Open up `Control Panel' on your desktop.
You can find this option under the `Start' menu under `Settings'.
In Control Panel you will see an icon labeled `Modems'. Double click on
that. This will open the modem setup and configuration portion of
Windows '95/98/NT/XP. Once there, remove any modems that may already be
installed in your PC. You can do that by highlighting the modems that
you wish to remove and clicking on the button labeled `Remove'. Next,
choose the button marked `Add'. You will then choose the `Next' option
to have Windows operation system search for your new modem. Windows will
at this point search your COM ports for modems. It may run the `Add New
Hardware' wizard at this point in the installation. Your internal modem
is actually seen as if it were another serial port on your PC. Windows
will detect your modem as a serial port and configure the new port
Once the setup wizard has completed
looking for new modems, it will display a list of modems that it has
detected. There will be a button on the left hand side of the pop up
menu marked `Change'. This will allow you to select a different driver
for your modem. In many cases, on some Windows machines, Windows will
show that it has detected a Standard Modem, and not necessarily the
Hayes Optima modem. That is quite normal. The Standard driver will work
just fine with your modem. You can also select your exact modem
model from the list. Windows contains a detailed listing of drivers for
the various Hayes modems. Once the correct modem is listed, click on
`Finish'. Windows will then add the correct drivers for use with your
Why do some of the ATi commands report
"ERROR" when Windows runs its diagnostics? Is my modem broken?
It is normal for those commands to report
an error message. Those ATi commands are not supported by your modem and
will report an error message. Many applications, such as Windows
95/98/XP, will send a series of AT commands to your modem to identify
it. Not all modems will use the same commands to identify themselves.
Why can't I set my Windows software to
230.4K bits/s, my modem and serial card support it? Do I need a new
Currently, the maximum DTE rate (the
speed between your modem and your computer) supported by the Windows COM
drivers and Windows native applications is 115.2K bits/s. That is a
limitation of the operating system and not the hardware. The only way to
utilize the higher speeds supported by your high speed modem or high
speed serial card, is to use an application that internally supports the
230.4K DTE rate. These applications are known as legacy applications.
Windows native applications, on the other hand, do not contain internal
COM drivers and will use those built into Windows. The Smartcom Message
Center software will work under Windows and will support 230.4K.
In any case your max speed using Bisynchronous 3780 software is only
33.6Kbps. And, often quite slower depending upon your telephone
line conditions. The higher speeds discussed above are for
Asynchronous communications, not bisynchronous.
particular Host may have very old V.32 9,600 baud modems that will
not train with the newer V.34+ 33,600 bps modem tones. Therefore,
it will be necessary to send your modem a special Hayes "AT" command
string as shown below to slow your modem up to a lower speed. You
do this through your FastSync CMD file. For example....
Codes for lowering speeds:
.MESSAGE, - LOGON-JCL -
9,600 = 9
14,400 = 11
19,200 = 11
24,000 = 28
28,800 = 15
CTI's Windows Version of FastSync 3780 program for Windows is
distributed in one of several ways. You may have received your software
either on a floppy disk, CD, or you might have received your software as
a zipped or an especially named file with a .X file extension over the Internet. If you received your software via
the Internet, you must first expand the zipped file into a temporary
folder. During the installation, you may receive a "Warning" on
your screen that you may be installing a program that may be unsafe -
don't worry, FastSync is a safe program. Therefore, accept the
program by saying "yes" or "Okay." If
you have received a file with an extension ".X" you must rename the file
extension with a ".EXE" extension.
FastSync for Windows can be installed through the Add/Remove Programs
icon in Control Panel, or it can be installed through Windows Explorer
by first expanding the contents of the floppy drive so that you can see
the files on the diskette and then double click the Setup application.
It is recommended that you install the software through Add/Remove
programs dialog in Control Panel. First, click "Start" on the Task Bar.
Move the mouse cursor up to "Settings," where a sub-menu will appear.
Click on "Control Panel" and then double-click on Add/Remove Programs.
Click "Install" and follow the instructions that appear on the
By default, FastSync normally installs into a C:\FASTSYNC directory. You can
override this during the installation process if you want FastSync to be
installed into some other directory.
Begin the execution of FastSync by double-clicking on the FastSync
icon. FastSync first checks to see if it can initialize a modem. If it
cannot, a warning message appears. First time users of FastSync must run
the program to set a Com Port where FastSync for Windows will find an
AutoSync-enabled OPTIMA® business modem as distributed by
CTI. NOTE: the OPTIMA modem from CTI contains unique internal modem
Firmware - do NOT up-date or otherwise modify this modem Firmware!
Setting The Com Port
Set the Com Port by choosing Advanced Options from the main
Window. Choose Hardware Settings from the Advanced Options
screen. Select the correct Com Port, select a Max Connect Rate of 28,800
and a Max DTE Baud Rate of 33,600 (these are generally reliable
settings) leave the AutoSync version set to AutoSync 2. Note: some
Host mainframe modems can not train faster than 9600 baud. In this case,
you will have to set your max connect rate to 9600 and the max DTE baud
rate to 9600.
Running Command Files
Command files from the DOS version of FastSync can also be run with
the Windows version. To run these command files, click the Command
File button on the Main Screen and then click the Run Command
File button. A standard Windows 95 File Dialog box appears. Only
files with the extension ".CMD" are displayed in the file dialog window.
Other Screen Shots -
(Note: you'll be taken to another web site - so use your Back key
Information on Creating Command Files
Command files can be created through any text editor that produces
standard ASCII text output. If you have purchased ProForma
Scripts, just modified them with your specific "ID" and "Password"
provided by your Host. And, make sure you save them in a DOS
Running FastSync For Windows Automatically -
(Note: you'll be taken to another web site - so use your Back key
What is AutoSync?
The HayesAutoSync feature allows the use of a PC’s standard
asynchronous port for synchronous communications, eliminating the
additional expense of a separate synchronous adapter card. This
convenient feature brings both asynchronous and synchronous data
transfer capability to your system in one communications device - in
this case, a Hayes OPTIMA modem.
The AutoSync capability provides an alternative means of connectivity
to mainframes and mini-computers while eliminating the need for an SDLC
or HDLC synchronous adapter card. This feature requires special licensed
AutoSync capable software from CTI Communications. Hayes has developed
two versions of its AutoSync® product to support their
modems. The AutoSync1 version has a maximum speed of 9,600 bps, and
AutoSync2 their high speed version, reportedly will support speeds up to
Your copy of FastSync automatically detects whether the modem
supports the high or low speed version. Your Hayes modem will return a
code that indicates whether it supports the high speed (AutoSync2)
version, or the low speed (AutoSync1) version. You should use the
AutoSync 2 (default) setting when using the Windows version of FastSync
WARNING: Do NOT upgrade a 33.6 Hayes Modem to 56K